Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.)

Cancellation Policy

Right of Cancellation

You have the right to cancel this contract within thirty days without giving any reason.

The cancellation period is thirty days from the day,

• on which you or a third party designated by you, other than the carrier, took possession of the goods, provided that you ordered one or more items as part of a single order and they are delivered together, or
• on which you or a third party designated by you, who is not the carrier, took possession of the last item, provided that you ordered multiple items as part of a single order and they are delivered separately, or
• on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in multiple partial shipments or pieces, or
• on the date on which you or a third party designated by you, who is not the carrier, took possession of the first item, provided that you have entered into a contract for the regular delivery of goods over a specified period of time.

To exercise your right of withdrawal, you must inform us (redtreat GmbH, Industriestrasse 10, 5036 Oberentfelden, Switzerland, Phone: +41 76 377 43 58, Email: info@redtreat.ch) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.

She will cover the cost of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that goes beyond what is necessary to check their condition, properties, and functionality.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it.)

– To

redtreat GmbH, Industriestrasse 10, 5036 Oberentfelden, Switzerland, Phone: +41 76 377 43 58, Email: info@redtreat.ch

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for written notifications)

– Date

___________
(*) Delete as appropriate.